The purpose of this Privacy Policy is to provide information on the way in which we collect, process and protect personal data provided through our application (hereinafter App) so you can freely decide whether you want us to process them.

Details of the party Responsible / Provider of Information Society Services
Identity SWISS TREE NOVUM SOLUTIONS, S.L.
Tax ID Number (CIF/NIF) B98926447
Mailing address Av. Francia, 44, CP 46023 Valencia (Valencia) España
Phone number 963811670
E-mail info@treenovum.es
Registry data Registered in the Mercantile Registry of Valencia Volume 10312, Book 7593, Folio 125, Section 8, Page 177201
Processing of personal data

The personal data included in this App will be processed confidentially and will be included in the corresponding processing activity that is conducted by our company.

We request data essential for the use of this App, to maintain the relationship with you in case you request it or if we are forced to in order to provide the services and/or process your purchases on this App.

Purpose

Your personal data will be only be processed in order to answer your requests and to keep your App user profile active.

We will not send advertising without the prior consent of the user.

Legal grounds

The legal basis for the processing of your data is as follows:

You may change your mind and withdraw your consent at any time.

Security measures

Our company has implemented all the technical and organisational measures necessary to protect the processed personal data, preventing their loss, theft or unauthorised use.

These measures are regularly checked as part of our monitoring of compliance with the specific regulations.

Data retention

The personal data provided will be retained for the time necessary to fulfil the purpose for which they are collected, and to determine the possible liabilities that may arise as a result of the purpose.

Rights of the data subjects

You have the right to know whether our company is processing your personal data or the personal data of a minor in your care; therefore, you have the right to access such data, rectify them if they are inaccurate or request that they be erased when they are no longer necessary.

You can also exercise your right to limit processing or request the portability of the data if you deem it appropriate, which you can do by writing to our company by e-mail to info@treenovum.es attaching a copy of your identification document to identify yourself.

If you have any suggestions or questions about the processing of your data, you can contact our data protection consultants:

If you wish to file a complaint believing that your rights have been violated, you contact the Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001 Madrid or via www.aepd.es.

Creating of profiles

We do not create profiles using your personal data, but if we decide to do so you will be informed and your permission for that will be requested.

Similarly, you have the right to oppose this type of processing at any time.

Transfer of data

Your personal data will not be transferred to other countries or third parties except in the cases where there is a legal obligation to do so.

In the case of purchasing products or hiring services, your personal data may be transferred to the necessary companies in order to deliver the products purchased or provide you with our services.

Our bank will be informed of your data to manage the collection of monies for products or services, as will the necessary data processors to execute the services and/or purchases.

In the case of transfers to other companies or other countries, we will inform you and request your prior consent.

Corporate Commitment to Data Protection

Scope of application

Compliance with this Code of Conduct will be compulsory for all departments, company employees and those acting on our behalf.

Purpose

We have established action protocols for the processing of personal data, in accordance with the provision of the Spanish and European data protection regulations, in such a way as to guarantee data security and confidentiality at all times.

Principals

Lawfulness, fairness, transparency, data minimisation, accuracy, conservation period limitation, integrity, confidentiality and active responsibility.

Special categories of data

The processing of personal data revealing racial or ethnic origin, political views, religious or philosophical beliefs, trade union membership, the processing of genetic or biometric data, data relating to health or sexual orientation is prohibited, with the exception of legally authorised cases and with the prior consent of the data subject.

Rights of the data subjects

Data subjects have the right to access their personal data, and to correct them if inaccurate, delete them when they are no longer necessary or their processing is not wanted, limit them to specific processing, have the option of receiving their data with ease and in structured formats commonly used by the processor, as well as to know that their data is being used for profiling and to oppose such processing at any time.

Activity Records, Impact Assessments and Security Measures

Our company undertakes to keep a processing activity record and to analyse the purposes of the processing, data subject categories and the data, recipients, international transfers, storage periods, etc., to assess processing risks and implement the necessary security measures to safeguard personal data according to the principals of confidentiality and secrecy. Furthermore, we have analysed the need to assign a Data Protection Officer, establishing, if necessary, that the person assigned to the post shall have the necessary knowledge and experience as established under current regulations.

Control

We have contracted the services of an external consultant to perform a periodic audit to assess compliance with these undertakings and with all the associated legal requirements.